I Need to Exchange a Dress. How Should I Do This?

Related FAQ

• I Have Seen a Dress That I Would Like to Buy, But It’s Out Of Stock. When Will You Be Restocking?

  Many of dresses are produced in small quantities, as Lady Vintage has limited amounts of fabric available. This means that often Lady Vintage is unable to produce more of a dress in a certain print. If a dress is due to be restocked, you will be able to select the option to "In…

• What Payment Methods Do Lady Vintage Accept?

  Lady Vintage accepts Visa, Visa Electron, MasterCard, Switch/Maestro, Solo, Paypal and Lady Vintage's Lady V London vouchers.

• Why Has My Card Been Declined?

  All credit/debit card transactions are subject to validation checks and authorisation by your card issuer. Unfortunately, it is beyond Lady Vintage's control if the issuer of your payment card refuses to authorise the payment, but you will be notified of this immediately at the…

• I Am an International Customer, and I Am Having Problems Placing an Order.

  If you are using a credit/debit card from abroad, you may find that your card issuer puts a stop on the card for security purposes. Please make sure that you correctly enter your billing address, and CV2 code (the last three digits on the back of your card). If you continue to …

• I Am Purchasing From Abroad, How Do I Know Which Size to Choose?

  If you are not sure which size to order, Lady Vintage would recommend using the Size Calculator. All dresses do fit slightly differently, so please do check your measurements against each of styles. If you are still unsure about which size to order, please do Contact Us and Lad…