I Received the Wrong Product. What Should I Do?

If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product at (800) 224-3143.

Related FAQ

  • What are My Payment Choices?

    Currently Party Cheap accepts Visa, MasterCard, Discover, American Express and PayPal for online payment. If you would like to set up another method of payment please contact Party Cheap for options.

  • How Do I Find My Product?

    To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service at info@partycheap.com or (800…

  • How Do I Return an Item?

    Please contact customer service at (800) 224-3143 to receive your Return Merchandise Authorization (RMA) number and shipping instructions.

  • Do I Have to Pay Sales Tax at Party Cheap?

    You only have to pay sales tax if your shipping address is in California, Michigan, New York, Ohio, Pennsylvania, Washington State or Texas. The appropriate state sales tax will be applied at checkout. If you are tax exempt please call us at (800) 224-3143 to learn how to have …

  • What Shipping Methods Does Party Cheap Use?

    Party Cheap uses UPS, FedEx, and USPS for all of our shipping to the United States and Canada. Please note shipments may be routed UPS, FedEx, or USPS. Party Cheap uses the USPS Priority Mail when shipping to APO and AE shipping addresses (required by law).NOTE: PartyCheap make…

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