I Want to Change Information Of a Paid Order, What Can I Do?

Related FAQ

• How Does Pop Julia Secure Payment Information?

  Pop Julia does not process any of your payment information. All payment related matters on popjulia are handled by Paypal.

• How Much is the Shipping Fees?

  It depends on weight and distance. And you can see the exact fees when choosing the shipping method. BTW, any order $99 can enjoy free postal shipping in website now.

• Why Do I Get Less Refound for the Item(s) Sometimes?

  Please be noted if there is a discount for your order, Pop Julia will refund you the amount with the discount, that means Pop Julia will refund what you actually paid for each item.

• Can Pop Julia Custom Make the Item(s)?

  Pop Julia doesn't provide custom-made service at this time. The item are just same as website displayed and same as the description on website.

• Where Does My Pop Julia Order Ship From?

  Main fulfillment center is located in Canada. Pop Julia has office in China and HK. Majority of clothes are shipped from fulfillment center.