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Related FAQ

• When Will My Order Be Shipped At he Double F?

  All our orders are despatched within 24/48 hours from the purchase confirmation. If it will be necessary more time during the preparation of your package, Customer Care will notify you.

• Which Payment Methods are Available On TheDoubleF?

  TheDoubleF accepts different payment methods, depending on the country of billing/destination. TheDoubleF accepts credit cards, PayPal and bank transfer for most countries and specific geolocalized payment tools.

• How Long Does Delivery Take At The Double F?

  The delivery to Italy and to EU countries will take from 1 to 3 days from the moment the parcel leaves warehouse. Extra EU shipments will be delivered normally in 3/4 days, please consider that possible custom checks may cause delays in the delivery. Customer Service monitors a…

• Do I Need an Account to Place an Order At The Double F?

  No, you don't. You can decide to place an order as "New Client" or as "Registered Client". As New Client, you are not required to register an account but only to complete the checkout process as a Guest and fill in all the requested fields for delivery, invoicing, and payment; …

• Can I Place an Order Using My Smartphone Or My Tablet?

  Absolutely yes: the website is optimized for all the mobile devices and you can easily and safely shop from your smartphone.