May I Receive a VAT Invoice for My Order?

Related FAQ

• Why Do Certain Products Take Longer Than Others to Be Shipped?

  As some of the products are made especially for you in faraway parts of the world, certain take longer than others to arrive at URBANARA HQ. While the expected delivery times are shown on each product's dropdown, key collections often sell out fast, resulting in longer delivery…

• How Do I Redeem a Promotion Or Voucher Code On My Order?

  The first step of the check out shows the contents of your bag, providing you with an overview of your order before processing payment. Underneath the products you wish to buy is a field where you enter your code. Upon entering this information, select 'apply voucher' for your …

• I Ordered a Product and the Colour Looks Slightly Different to What is Shown On the Website. Why is This?

  When photographing each product Urbanara takes great care to ensure that the product image accurately represents the item as best as possible. Urbanara ensures that the high resolution images are top quality so that you can use the zoom feature and appreciate the wonderful fabr…

• I've Forgotten My Password for My Customer Login. What Should I Do?

  Recovering your password at URBANARA is easy. On the login page you will see text that says ‘Forgot your password?’ underneath the field where you would usually enter your password. By clicking on this linked text, you will be taken to a page where you can enter the email addre…

• How Do I Purchase a Product On Urbanara.co.uk?

  Placing an order with URBANARA is easy. When you have chosen something that you and your home will love, simply select the exact colour/size variation, the quantity you desire and then click the 'Add to Bag' button. This will place the item/s in your 'shopping bag' which you ca…