Vova ships worldwide. There may be particular locations that Vova might require additional information for shipping, but such cases are rare. In case this happens, Vova will get in touch with you ASAP.
Except for some remote areas, Vova will deliver your order directly to the shipping address. Please enter the most convenient shipping address to receive your order.
Vova is a shopping platform for different stores. If the products you bought are from different stores on website, the parcels will be sent out separately by different individual stores. You may click the "DETAILS" button on the Order Status page to see the tracking number.
Sometimes it takes several days for the tracking information to be updated. If your shipment is from international warehouses, it is in transit or clearing customs and the information will not be updated until it reaches the next shipping station (may need 3-7 days).
Sometimes the shipping company has not updated the package information. Vova suggest that you wait a few more days.
If this happens, there might be two reasons:
You're only able to change the shipping address before the order is shipped. Please note that if any of the items were shipped, it's impossible to change the address. Vova recommend contactng your local postal office with your tracking numbers to see if they can reroute your order to another address.
Unfortunately, ordering via phone is not available currently. You can place your orders directly from Vova website or smartphone using app. If you need further assistance, Vova's Live Chat representatives are ready to help you out.
Absolutely no limit. You can order as much as you like. The sky is the limit!
Vova accepts credit card & debit card, PayPal, and also local payments (country dependent).
With Vova, you can easily change the currency on the website to convert prices according to your chosen currency to better understand pricing. This is very simple:
Yes, the transmitted data is encrypted by SSL. Only after the bank has confirmed the legitamacy of the placed order will payment be charged. If the bank informs Vova otherwise, payment will be cancelled.
Also, you can visit Vova Official Website to get more helps, faqs and knowledge base.
Welcome to Vova, your one stop online shopping mall featuring millions of high quality budget-products that are easy on your budget. Let us introduce you to a whole world of worldwide affordable items featuring your favorite designs and popular accessories.
Vova is an international e-commerce company originally registered in Hong Kong(HK) where our offices are located. We’ve been so happy with our success that we are exploring options to branch out into more areas. Stay connected and join us as we continue to grow!