What are the North Face’s Shipping Terms?

The legal title to purchased product transfers to the buyer at point of shipment.

Related FAQ

  • How are Custom Orders Different?

    Custom orders will be charged immediately to the form of payment as orders are final and are not eligible for returns, cancellations, changes or alterations. Custom Denali Jacket orders placed after Nov. 22 will ship in January 2018. Estimated delivery date: 4-6 weeks for…

  • Does The North Face Accept Paypal?

    Yes! To use PayPal, select the logo at checkout and follow the instructions to login via PayPal.

  • How Long Will My Orders Take to Arrive?

    For an estimate of shipping times, please reference the times below: 3-Day: 3-4 business days    2-Day: 2-3 business days Overnight: 1-2 business days In-Store Pick-Up: 5-7 business days Delivery time includes processing and delivery. Overnight and 2-Day deliv…

  • How Do I Track My Order At The North Face?

    When an order is shipped, we’ll update your account to show the tracking number(s), and send you an email with the same information. Using the tracking number(s) provided, you can follow the path of your order from our warehouse to your destination.

  • Why Isn't My Gift Card Being Accepted?

    Please verify the unique code and PIN number are entered exactly as displayed on the Gift Card. If you still have issues, contact Customer Service at 1-888-863-1968. If you’ve purchased a Gift Card at one The North Face® Retail Stores, and it begins with the numbers “2005”…

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