What Can I Do If I Am Having Trouble Completing My Order?

You can call the office and speak to one of the team who will help you with any issues: +44 (0)1425 613731.

Related FAQ

  • How Do I Pay for My Purchase?

    Payment is taken when you checkout. You can pay using all major debit or credit cards including Visa, MasterCard and American Express. You can also pay by PayPal.

  • How Long Will Delivery Take From the Company?

    Standard delivery worldwide takes 3-7 days generally. This may take longer at busy times or for remote locations. When you check out you will be able to select from a number of delivery options, which gives you a choice of speed and cost.Please note that bespoke services requir…

  • How Much Does Delivery Cost?

    Standard delivery is free anywhere in the world for orders over £100. If your order is less than £100, you will be offered a number of shipment options.If you would like your order shipped as a priority, or on a specific date, you have the option to make an additional payment f…

  • What is the Best Way to Store My Travel Wrap?

    To ensure your travel wrap stays in great shape, you should fold carefully and store your cashmere in the satin pouch (or other similar bag).

  • How Do I Return Or Exchange a Travel Wrap Order?

    Making a return or exchange is easy. You have 30 days to decide whether to keep your travel wrap order.

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