What Do I Need to Take to Pick Up the Car?

Related FAQ

• What Should I Do If My Rental Car Has Broken Down Or If I Have a Car Accident?

  In the case of breakdown or an accident, call the car rental company straight away. The emergency number is indicated in you rental agreement. The car rental company will let you know what to do next. Keep any paperwork you completed. For accidents, a police report and an accid…

• How Do I Pay for Additional Equipment?

  Additional equipment (such as GPS, child seats, snow chains etc) has to be paid at pick-up directly to the car rental company.

• Can I Rent a Car Without a Credit Card?

  No, you will need a credit card to leave a deposit at the counter. The deposit is blocked on the main driver’s credit card by the car rental company before they give you the rental car keys. These card types are NOT accepted for deposit: Electron, prepaid, debit, electronic use…

• What are the Requirements for a Driving License?

  A driving license must be presented at pick-up. At least one year of driving experience is required. The car won’t be provided to you if your license has expired or is provisional. When you rent a car abroad, in some countries you will need an International Driving Permit (ofte…

• What is a Deposit and an Excess?

  The deposit is an amount consisting of an excess and a cost of fuel which is blocked on the customer's credit card as a guarantee on the rental car. The amount of the deposit varies according to the car category. The deposit is unlocked by the car rental company on the drop off…