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Related FAQ

• What Guarantees are Offered By Unisa Online Shop?

  All Unisa's products have the Unisa quality guarantee. This is because at Unisa they carry out strict quality controls, both during our manufacturing process as well as on the raw materials used to manufacture our products.If you have any queries, please get in touch with our "…

• How Can I Make Sure That My Order Was Placed Correctly?

  You will receive a confirmation email immediately after completing your order. If you have not received any emails, please get in touch with our "Customer Service" team.

• What Happens If I Want My Package Delivered to a Different Address?

  During the purchase process, you will be able to select the destination address, so if you want to change it or simply have the package delivered to another address as a gift, all you will need to do is change the invoicing address when the option displays before completing you…

• Can I Modify a Completed Order?

  If your order has been already confirmed, please get in touch with "Customer Service" team and, if the order had not been dispatched from Unisa's warehouse, you may still be able to modify it.

• What Can I Do If I Receive the Wrong Item?

  If due to an error, you have received an item that you had not ordered, please get in touch with the "Customer Service" team.