Software problems are often caused by a system crash, computer virus or technical bugs. In case you didn't create a backup of your hard disk, you risk losing the software you bought and installed. To avoid such a loss, you can protect your software easily with Extended Download Service. By purchasing the Extended Download Service, you are able to re-download your software again for up to two years from the order date. In order to retrieve the Extended Download Service, please click the "Download" link that you received together with your order confirmation e-mail, enter your account information and then click submit to enter the "Download" area. You can also use the Account Login to find your previous purchase in the “My Software” section. You are now able to reclaim and re-download your software.