Although Mankind takes care to prevent any damage to your goods during transit it is possible that problems may arise. Please accept their apologies if you have received a damaged item.
Mankind asks that you do not refuse delivery, instead accept the goods and contact us immediately. Refusal may actually result in a delay of the parcel being returned.
You can contact Mankind through your account using the online message center. Please attach any pictures you have of the damage to the message. A member of their team will review the details and offer the best resolution to resolve your query.