When I Try to Log In, Why Does It Say I Have an Invalid Email Address?

The main reason this occurs is that there is an extra character or space in the email address box. This error happens occasionally when you copy and paste your email address into the boxes provided. Delete any extra spaces or characters and try submitting it again. If you still run into this problem after checking for those extra characters or spaces, please call customer service at 1-800-382-8473 and we would be happy to help you work through the problem you are experiencing.

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