When Placing an Order I Get an Error Message Stating That There Has Been an Authorization Failure. What Went Wrong?

Please double check the credit card number and expiration date on your card. Please make sure that the shipping and billing information is correct. If you are having any further difficulties please contact Men's USA.

Related FAQ

  • How Much Does the Shipping Cost?

    Men's USA does not profit from shipping. Should you charge Rush shipping, or if Men's USA is shipping your order internationally, your shipping cost will be exactly the same as Men's USA is charged by whichever shipping company is used to deliver your package. Shipping costs ar…

  • What Forms Of Payment Does Men's USA Accept?

    Men's USA currently accepts Visa, MasterCard, Discover, and American Express, Western Union, Cashiers checks, and personal checks for all orders. Please make checks to: MensUSA - 11517 Santa Monica Blvd, Los Angeles, CA 90025.  

  • Does Men's USA Does Back Orders?

    MensUSA.com does not do back orders. If an item is out of stock Men's USA will notify you as soon as possible and ask if you would like a replacement item. Out of stock orders will be cancelled unless a replacement item is requested.

  • Can I Cancel My Order At Men's USA?

    Men's USA will process orders very quickly at MensUSA, however they do allow a 6 hour window for cancellation from the time your order was placed. If you are cancel your order after this 6 hour period and it has not been shipped, there is a cancellation fee of $25.

  • Can I Exchange for a Different Size Or Item If It Doesn't Fit Or If I Do Not Like It?

    Yes. As described in the return question above, the suit must be in its original condition with tags attached and a $25 check/money order/credit card authorization (for return shipping, processing, and handling). You must notify MensUSA and return the suit within 15 days after …

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