When Will I Receive Credit for a Return?

Related FAQ

• How Do I Redeem Store Credit At Kaufmann-Mercantile?

  Any available store credit will appear in the top right corner of the homepage. The total will automatically be applied to your next order when you reach the payment page. All store credit will expire after 12 months from the date of issue.

• How Much Does Shipping Cost Of Kaufmann-Mercantile?

  Shipping costs vary depending on the item, method and location of delivery. Any applicable shipping costs and taxes will be calculated at checkout after you have specified your shipping destination. Additional shipping charges may apply for larger items.

• How Can I Expedite Shipping for My Order?

  Many of the products featured on Kaufmann Mercantile are created by hand or made to order specifically for you and ship directly to you from around the world, so please know that shipping times vary and are often not negotiable. However, if you would like to expedite delivery a…

• Can I Exchange an Item At Kaufmann-Mercantile?

  Given the limited quantities of our specialty products, the best way to exchange an item is to place a separate order for the new item and contact Kaufmann-Mercantile for a return of the original item. Kaufmann-Mercantile will do their best to assist you with this process.

• What Payment Options Does Kaufmann-Mercantile Offer?

  Kaufmann-Mercantile currently accepts American Express, Visa, Mastercard, Discover, and Paypal for United States and international orders. Additionally, Kaufmann-Mercantile accepts most Maestro, Diners Club and JCB for non-US countries.