How Do I Redeem Store Credit At Kaufmann-Mercantile?
How Do I Redeem Store Credit At Kaufmann-Mercantile?
Any available store credit will appear in the top right corner of the homepage. The total will automatically be applied to your next order when you reach the payment page. All store credit will expire after 12 months from the date of issue.
Shipping costs vary depending on the item, method and location of delivery. Any applicable shipping costs and taxes will be calculated at checkout after you have specified your shipping destination. Additional shipping charges may apply for larger items.
Once Kaufmann-Mercantile has received your return, it may take a few business days to process and credit your account. If you have any questions or concerns about the return process, contact support@kaufmann-mercantile.com.
If an item arrives in less than perfect condition, please notify Kaufmann-Mercantile
by contacting support@kaufmann-mercantile.com. Kaufmann-Mercantile
will do all they can to remedy the situation. Given the limited quantities of many of our products, a replacement may not al…
Due to the unique selection of products they carry, Kaufmann-Mercantile
's return policies are specific to individual items. Eligible return timeframe varies by item and some items are not eligible for return. Return policies are specified on the product detail page, at checkou…
Given the limited quantities of our specialty products, the best way to exchange an item is to place a separate order for the new item and contact Kaufmann-Mercantile
for a return of the original item. Kaufmann-Mercantile
will do their best to assist you with this process.