When Will I Receive My Mask Order?

Related FAQ

• How Do I Know My Order Was Placed At Spirit Halloween?

  You will be redirected to an order confirmation page and an order confirmation email will be sent to the email address submitted with the order. Spirit Halloween does ask that you please check your junk folder, as it is possible the email may end up there.

• Can I Cancel My Order At Spirit Halloween?

  The first priority is to ensure that your items ship in a timely manner. Once an order is placed and all of the billing and shipping information has been verified, the order is immediately transmitted to our warehouse for processing. For this reason  Spirit Halloween is un…

• Will I Be Notified When My Order is Shipped At Spirit Halloween?

  Once your order has shipped, a tracking confirmation is will be sent to the email address submitted with the order. This email will contain your tracking number which Spirit Halloween advises be used to track your package and ensure proper delivery.

• Can I Change My Address At Spirit Halloween?

  Spirit Halloween strives to ship your order as quickly as possible. Once your order is sent to our warehouse, Spirit Halloween is unable to change the address.

• I Just Received My Items, and It's Damaged! What Do I Do?

  If your item arrives defective or damaged in transit, please contact Spirit Halloween so we can resolve the problem. Please have pictures ready to send Spirit Halloween of the damaged items and damaged areas. Please be advised, all returns must be made within 30 days of receipt…