When Will My Order Be Shipped Out By Costway?

Related FAQ

• When Can I Expect a Refund Debited to My Account Once I Return the Item?

  Once you are authorized to return an item back to Costway, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, please send a request for refund to service@costway.com and Costway will issue you the refund in two business days.

• What is the Costway's Estimated Delivery Time?

  The transit time depends not only on the distance between your location and the warehouse, but also the efficiency of the carrier. Generally, your order will arrives in 3-7 business days. If you want to know more information, please contact customer service. Costway will settle…

• How Do I Cancel My Costway Order?

  Please send the cancel request to service@costway.com in the same day that the order is placed. Costway will cancel it for you freely. If the order has already been shipped out, you have to pay recall cost to stop the delivery if you still want to cancel the order.

• What If I Can’t Pay By Credit Card?

  You may use another credit card to make the payment if you get no luck to pay by your original credit card. You can also use Paypal to place the order if your credit card is not working.

• Is That Possible for Me to Order Replacement Parts From Costway?

  Normally Costway doesn’t sell parts individually. If your order is under warranty, Costway will send replacement parts to you without any charge as long as they have the parts available. If your order has been over warranty, you can order the parts in the local hardware store o…