How Do I Cancel My Costway Order?

Related FAQ

• When Can I Expect a Refund Debited to My Account Once I Return the Item?

  Once you are authorized to return an item back to Costway, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, please send a request for refund to service@costway.com and Costway will issue you the refund in two business days.

• When Will My Order Be Shipped Out By Costway?

  Once Costway receive your order, they will process it in the same day and send out the item in the second day from Monday to Friday. Saturday's orders will be sent out together with Sunday's orders.

• What Shipping Methods Does Costway Offer?

  Costway use UPS ground, UPS surepost, USPS and truck to ship your order according to the size and quantity of the items that you have ordered.

• What is the Warranty Of My Item?

  All  items come with a 3-month warranty from the date when the items are bought. Costway will cover any cost occurred due to item quality issue.

• What If I Can’t Pay By Credit Card?

  You may use another credit card to make the payment if you get no luck to pay by your original credit card. You can also use Paypal to place the order if your credit card is not working.