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Related FAQ

• When Will My Credit Card Be Charged By MCLABELS?

  The sum total of your order will be charged to your credit card as soon as you place an order on MCLABELS.COM. If you cancel your order before it ships, your credit card will be charged back within 24/48h. Please keep into consideration the bank’ elaboration time needed to proc…

• Can I Cancel My MCLABELS Order?

  To cancel an order before it has been dispatched you need to contact Customer Care by writing to support@mclabels.com with in the object: “ORDER CANCELLATION - ORDER IDENTIFICATION NUMBER”. If the order has already been shipped you will have to wait for it and then create a Ret…

• Which is the Refund Process In Case Of Return Of MCLABELS?

  Refund timing can vary from 3 to 10 days. Please keep into consideration the bank’ elaboration time needed to process the request. Refund of the returned item will be charged back onto the same payment tool (bank account, credit card or PayPal) used to close your order. There i…

• Is It Possible That My Returned Item is Not Accepted?

  MCLABELS.COM reserves the right not to accept products without Authenticity Card and other original labels. MCLABELS will recommend to try on the item before to remove any label. Moreover articles returned in different conditions from the ones certified by MCLABELS.COM before s…

• Is It Possible to Exchange a Purchased Item?

  Is possible to request an exchange of your order by filling the Return procedure form on your Profile Page selecting the option “Change”. This will depend on availability of stock of the product in the requested size/colour.