Is It Possible to Exchange a Purchased Item?

Related FAQ

• Which is the Refund Process In Case Of Return Of MCLABELS?

  Refund timing can vary from 3 to 10 days. Please keep into consideration the bank’ elaboration time needed to process the request. Refund of the returned item will be charged back onto the same payment tool (bank account, credit card or PayPal) used to close your order. There i…

• Can I Cancel My MCLABELS Order?

  To cancel an order before it has been dispatched you need to contact Customer Care by writing to support@mclabels.com with in the object: “ORDER CANCELLATION - ORDER IDENTIFICATION NUMBER”. If the order has already been shipped you will have to wait for it and then create a Ret…

• How Do I Track the Delivery Of My Order?

  The customer will receive an e-mail with the tracking number of the shipment as soon as the package will be picked up from our warehouse by DHL.Thanks to this number it is possible to track your delivery status at any time by inserting the tracking number on the courier website…

• Is It Possible That My Returned Item is Not Accepted?

  MCLABELS.COM reserves the right not to accept products without Authenticity Card and other original labels. MCLABELS will recommend to try on the item before to remove any label. Moreover articles returned in different conditions from the ones certified by MCLABELS.COM before s…

• Can a Single Order Be Shipped to More Than One Address?

  MCLABELS.COM can ship a single order only to one address. If you would like to change your shipping address after you have placed your order, please request an address replacement by contacting MCLABELS at the email support@mclabels.com. It is not possible to change addresses t…