Which Products are Excluded From the Refund Policy?

The following items are excluded from refund policy and cannot be returned:

  1. Personalised items, bespoke items, customised items and items that have been made to order.
  2. Earrings, for safety and hygiene reasons.
  3. Items that have had their security tag removed.
  4. Items that have been worn or are not in the same condition as when they were shipped.

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