Why Did I Receive Only Part Of My Order?

Related FAQ

• Is My Order Confirmed? Where Can I Find Confirmation Details?

  You’ll get an email and SMS once the seller confirms your order. The email will give you details about your order, including the Order ID, and the information on the product(s) ordered.

• How Quickly Can I Get My Order Delivered?

  This depends on the delivery option selected by you. If you have chosen the standard delivery option, your order will arrive in 3-6 business days; if you have selected the express delivery option, it will take 1-2 business days.

• When I’m Returning a Product, Do I Have to Return the Free Gift That I Got With It As Well?

  Yes. Any freebies/gifts that you received will need to be returned along with the original product.

• I Was Asked to Pay an Excess Amount By the Logistics Company. What Should I Do?

  If you are being asked to pay more than the COD amount on your invoice, please don't accept the order. TataCliq will investigate the matter and either deliver your order again, or issue a full refund.

• Will I Be Charged a Shipping Fee?

  Tata CLiQ charges a nominal shipping fee on certain brands/products, and the fee amount will be highlighted at the time of making the payment. This shipping fee is non-refundable in case the product is returned. However, the shipping fee will be refunded in case the brand/selle…