Why Haven’t I Received a Confirmation Of My Booking?

Related FAQ

• Do I Have to Pay for Toll Roads?

  Yes, you'll have to pay for toll roads just as you would when driving your own car.It's a good idea to familiarize yourself with the toll road system and usual method of payment in the country where you'll be traveling. Not all countries offer the possibility of paying for toll…

• Why Has My Payment Been Declined?

  There are a number of reasons why your payment may have been declined.Most of Discover Car Hire's partners only accept credit cards. So unfortunately, if you’re trying to pay with a debit card, it’s highly probable that your payment will be declined.Your payment will also be de…

• Will I Have to Leave a Deposit When I Pick Up the Car?

  Yes, you will. If you choose Full Coverage with Discover Car Hire, your excess amount will be significantly reduced, but you will still be expected to pay the full deposit when you pick up the car. Information about the exact amount of this deposit will usually be stated on you…

• Can I Return the Car Later Than My Original Drop-off Time?

  If you can’t return your car at the agreed drop-off time, the first thing to do is to inform the car rental provider. If you’ll be arriving just an hour or two after the original drop-off time, it might possible to drop off the car later than originally agreed. However, in this…

• Will I Have to Pay for Anything When I Pick Up My Rental?

  Yes, you will. Discover Car Hire only collects a prepayment. You’ll have to pay the remaining amount when you arrive to pick up your rental. Discover Car Hire will list the full price on your Confirmation Voucher so you’ll always know the exact amount that must be paid at pick …