Why Was My Order Shipped Separately?

Related FAQ

• Am I Able to Apply Multiple Discount Codes?

  Only one coupon code is eligible per order. It is also very convenient to apply the coupon to your order. After you check out from the shopping cart, under the Order Summary, please enter your coupon code, then apply, the coupon will be applied successfully.

• Why Didn't I Get an Email About My Order Being Shipped?

  SheIn will send you an email once your order has shipped. If you did not receive an email, you may have entered your email incorrectly or it could of went to your spam folder. It normally takes 1-7 business days for SheIn to process your order and SheIn will then ship your pack…

• Why Isn't My Promo Code Applying?

  Firstly, please be sure your SHEIN code hasn't already been added successfully. Also please be sure that the code has not expired. Thirdly, please kindly note that coupon codes only apply to full priced items, they will not apply to an item that is on sale.

• How Long Will It Take My Order to Arrive?

  Here at SHEIN, they take pride and strive to make sure all packages are delivered in a timely manner. You should receive your order within 6-17 business days depending on what country you reside in from the date your order was placed.

• Are There Any Additional Fees?

  SheIn usually ships with your local post office. There should not be any additional fees when using regular mail. If there are any duties or fees due to customs inspections or any other fees you were charged, please keep the receipt of the payment and contact SHEIN customer ser…