Why Isn't My Promo Code Applying?

Related FAQ

• How Long Does It Take for My Order to Ship?

  When you place an order with SHEIN they will have to process the order first. Processing usually takes 1-7 business days for your order. SHEIN will send you an email if the processing for your order takes longer than expected. Shipping time will depend on which country you resi…

• Am I Able to Apply Multiple Discount Codes?

  Only one coupon code is eligible per order. It is also very convenient to apply the coupon to your order. After you check out from the shopping cart, under the Order Summary, please enter your coupon code, then apply, the coupon will be applied successfully.

• Why Was My Order Shipped Separately?

  SheIn will send your order as soon as possible. So your order might have shipped separately from different warehouses based on stock. You would be able to receive certain items sooner than others from other warehouses. 

• How Do I Receive Bonus Points?

  Here are a few examples on how to receive Bonus Points: Confirm your registration Shopping Leaving Reviews on purchased items Sharing on Social Networks Posting your look in our style gallery

• Why Didn't I Get an Email About My Order Being Shipped?

  SheIn will send you an email once your order has shipped. If you did not receive an email, you may have entered your email incorrectly or it could of went to your spam folder. It normally takes 1-7 business days for SheIn to process your order and SheIn will then ship your pack…