Will Helzberg Diamonds Clean and Inspect the Jewelry That I Buy Online?

Of course! Just bring your jewelry into your favorite Helzberg Diamonds store for a FREE cleaning and inspection. It's a good idea to do this every six months. Not only will your jewelry be better maintained, but your lifetime guarantee will remain valid if you have your inspection card signed every six months.

Related FAQ

  • Can I Ship to an Address That is Different From My Billing Address?

    For your protection, orders $1000 and above must ship to the billing address only. On orders under $1000 Helzberg Diamonds will ship to a different address than the billing address. Keep in mind that Helzberg Diamonds is unable to ship to P.O. Boxes.

  • What If My Jewelry Gets Lost In the Mail?

    While Helzberg Diamonds take every precaution to ensure that your order arrives safely, sometimes something unexpected happens. Until someone signs for delivery, your order is insured, meaning you'll be reimbursed if it doesn't arrive.

  • How is Sales Tax Calculated By Helzberg Diamonds?

    If there is a Helzberg Diamonds store or office in your state, you will be charged your state's sales tax.

  • Can I Order Something Online and Pick It Up In a Store?

    Look for items with the Pick Up In-Store option and choose your preferred location to pick it up in-store for FREE. Once you fill out the form and receive an email confirming your order is ready, go to your chosen store and Helzberg Diamonds will have your order waiting for you…

  • What is the Return Policy Of Helzberg Diamonds?

    Part of commitment to a hassle-free shopping experience includes a FREE, simple return and exchange privilege for domestic orders. If, for any reason, you decide to return or exchange your purchase, you have 60 days (*30 days for unworn watches, in like-new condition).  Al…

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