Can I Ask for an Additional Box to Be Sent In the Same Month?
Can I Ask for an Additional Box to Be Sent In the Same Month?
Absolutely! Members can use the demand feature when they are logged into their account. The demand feature allows you to request additional clothes to be sent at anytime.
If for some reason the clothes do not fit just log into your account and fill out the return form. Once filled out you will receive a prepaid shipping label by email. All returns must be in unused, unworn, unwashed and undamaged condition. Tags should be intact, if applicable. …
No—but please don’t misunderstand this as any lack of interest! UrbaneBox would love to answer your questions. UrbaneBox know sthe decision to omit phone support is unusual, but after experimenting with different approaches, UrbaneBox has found that starting with email enables …
You can cancel your account at by emailing UrbaneBox
at urbanebox@urbanebox.com. If you email by the 5th of the month your account will be cancelled for that given month and you will not be charged. Any request to cancel after the 5th of the month will take effect the following…