What If the Clothes Do Not Fit Me?

Related FAQ

• Can I Ask for an Additional Box to Be Sent In the Same Month?

  Absolutely! Members can use the demand feature when they are logged into their account. The demand feature allows you to request additional clothes to be sent at anytime.

• Does UrbaneBox Offer Clothes for Women?

  YES! UrbaneBox is excited to announce that UrbaneBox now offer their service to women! 

• I Just Joined, When Do I Receive My First Package?

  UrbaneBox asks that you allow 3-7 business days for your order to be styled. As soon as your order ships you will have the ability to track your shipment through your account every step of the way. Shipping will vary on your location, weekends and holidays. UrbaneBox offers sta…

• Does UrbaneBox Ship to Canada?

  Yes, UrbaneBox now ships to Canada. Due to the higher shipping costs, there is a $25 surcharge for members residing in Canada. Please note, members residing in Canada are responsible for tariffs and duties. UrbaneBox currently use USPS for parcel and UrbaneBox is not able to pr…

• Can I Skip a Month?

  Yes, you may skip as many months as you wish without penalty. There are no obligations. Just email UrbaneBox by the 5th of the month if you would like to skip or pause your membership. Members can request to skip 3 consecutive months at a time. Just email UrbaneBox at urbanebox…