Can I Cancel My Cndirect Order?

Related FAQ

• What is Returns and Exchanges General Policy?

  Cndirect will accept returns or exchanges of any product (except for the products listed below) which you are not completely happy with provided you return it to Cndirect within 15 days of the date of the Delivery Confirmation, you can send message to our after-sale Customer S…

• Should I Pay for the Tax and Duty Fees?

  Pls don't worry, Cndirect understands your concerns, some countries may charge the tax and dut for big order, you can google your local import policy and tax issues,Cndirect will try their best to declare your order value at a lower price. also note the invoice :" as a gift". …

• My Browser Can't Work, Any Others Recommended?

  You can try to use Firefox, Chrome, Safari, or Opera to browse our website. Here is the links to download: Firefox: http://www.mozilla.com/en-US/ Chrome: http://www.google.com/chrome/ Safari: http://www.apple.com/safari/download/ Opera: http://www.opera.com/ 

• What is the Currency and Language Policy?

  You will see the currency and language option on the site's top left, Every currency can be exchanged to US dollars. So if your primary currency is not USD, you can still pay us USD in Paypal. For Western union, other currencies will be exchanged to USD then be transferred to C…

• Can I Change Item to Cndirect?

  Inform Cndirect the order number and could you please provide Cndirect the Item Number (SKU number like CB,SV) you need to change, tell methe size and color you need to change to, to the email: orders@cndirect.com , so that Cndirect can help for change soon.