Can I Cancel My Order After It Has Been Placed?

Related FAQ

• Does Spiral Direct Offer a Express Delivery Service?

  Yes. Spiral Direct is offering express delivery.

• Has My Order Been Shipped By Spiral Direct?

  You will receive an email notification once the order has been sent out. If you have not received this email, please log in to your account on website to check the status of your order.

• How Do I Place an Order With Spiral Direct?

  You can either place an order with Spiral Direct online via our website over the phone or via post. Please make sure when sending orders through the post you include your full address, the full item code, design name, size & quantity required, along with your payment for th…

• How Can I Tell the Status Of My Order?

  You will receive notifications by email at the following stages of your order: when the order is received; when it has been sent out. You can also check the status of your order by logging in to your account . Here, you will be able to see details of all your previous orders an…

• Is Ordering From You On the Internet Safe and Secure?

  Yes. All orders placed online are done so using a secure server. Your details are never revealed to Spiral Direct and payment is taken directly via the PayPal, the safest way to pay online. Once your payment has been taken, your products will be prepared for shipping. If any it…