How Can I Tell the Status Of My Order?

Related FAQ

• Where Can I Send Model Requests?

  Want to model for Spiral? Spiral Direct only does modelling for Spiral in the UK at the moment, so if you are located in the UK, please read first the following: You must be over 18. You must provide Spiral Direct with the following information; whether you are looking to be ma…

• How Do I Know If an Item is In Stock At Spiral Direct?

  Stock levels for each product are available on their website. Find the product you want and you will be able to see the stock levels for each variant and order it. Please note: if an item is displayed on the website as "low stock", there is no guarantee that you will be able to…

• How Do I Place an Order With Spiral Direct?

  You can either place an order with Spiral Direct online via our website over the phone or via post. Please make sure when sending orders through the post you include your full address, the full item code, design name, size & quantity required, along with your payment for th…

• Does Spiral Direct Offer a Express Delivery Service?

  Yes. Spiral Direct is offering express delivery.

• Can I Cancel My Order After It Has Been Placed?

  Yes you can, provided your order has not yet been sent out. Just call sales team on +44 (0)208 667 89 22 and state your name, address & order number and Spiral Direct will notify you once the order has been cancelled.