Can I Change Or Cancel My Order Of Home Depot?

If you would like to change or cancel your order, please call the Homedepot.com Customer Care Team at 800-430-3376 as soon as possible. They will do everything they can to accommodate your request if your order has not already been processed.The order-fulfillment and shipping systems of Home Depot are designed to deliver orders quickly and efficiently; therefore, it is not possible to change or cancel an order once it has been processed.

Related FAQ

  • When Will My Order Arrive?

    Estimated delivery dates are provided for each item in the product information page. To check the status of your order online, please visit The Home Depot order status page. Enter your order confirmation number and email address in the space provided. You can also track your it…

  • What Happens If My Item is Backordered?

    When a product is in backorder status, the estimated delivery date is provided on the product information page and in the order confirmation e-mail. In rare instances, when an in-stock item becomes unavailable after you have placed an order, you will receive a Backorder Notific…

  • What's the 30-day Return Policy?

    The following items may only be returned within 30 days of purchase:  Furniture Mattresses Area Rugs Generators (other than Whole House and Stationary Generators) Gas Powered Equipment and Tractors Consumer Electronics (Televisions & Computers)

  • Are There Any Delivery Restrictions?

    Any states with delivery restrictions will be noted on each item’s product information page. For items eligible for delivery to Alaska and Hawaii, please allow an additional 2-5 business days. Additional remote surcharges may apply. HomeDepot is not able to ship to interna…

  • What If My Merchandise Arrives Damaged?

    If you order arrives with damage, please call 800-430-3376 so we may assist you with a replacement order or refund. If you are present at the time of delivery, refuse the broken or damaged items with the carrier and, when applicable, note the damage on the delivery receipt.&nbs…

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