Unfortunately, Dorothy Perkins is not currently able to offer exchanges via DorothyPerkins.com.However, you can exchange your online purchase in a store within the UK or Republic of Ireland (excluding department stores) with the following exceptions, which cannot be exchanged/r…
Dorothy Perkins aims to process all returns as quickly as possible. If you have received an email to confirm your refund, please allow up to 5 working days for this to appear in your account.The expect most parcels to be refunded within 7 days of reaching Dorothy Perkins, pleas…
Yes you can pay with Sterling Gift Cards online. Please select the Gift Card option at the checkout and enter the 16-digit card number.The full balance will be taken off the card before any other payment method will be used. You can use up to 5 Gift Cards per transaction.If you…
After you have placed your order, Dorothy Perkins promptly start to process your order and they are not able to interfere with this process before your order is dispatched and your card is charged. You are however welcome to return any items, which are no longer required, to Do…
Yes, Dorothy Perkins has a refer-a-friend scheme. If you like Dorothy Perkins enough to recommend them, they will happily give your friends an introductory discount and give you a thank you. What Dorothy Perkins offer changes over time so please click here to go to the current …