Can I Send My Order to a Different Address?

Related FAQ

• Can I Change My Order? I've Noticed a Mistake?

  Yes, but please be quick. Call Pet drugs on 01761 603141 now! As they try to get orders on their way to you as soon as possible, there is a very limited window or opportunity before Pet drugs hand it to the postman! If Pet drugs can get to your order before it leave their hands…

• Why Hasn't My Order Arrived?

  First thing, did your order contain prescription items? If so, have you supplied a valid prescription? Pet drugs online is unable to process orders until they have received and checked a valid prescription. Pet drugs online will have emailed (and if they have got your phone num…

• Will I Receive a Refund If I Return Something?

  If Pet drugs made the error – eg sent the wrong item or it was damaged in transit – yes. If the item is simply unwanted then yes, but you’ll need to cover the costs of returning it to Pet drugs.

• How Long Does It Take for My Order to Arrive?

  It mostly depends on the delivery method. Pet drugs aims to dispatch all orders (including prescription orders with valid prescriptions) within 24 hours Monday to Friday – there isn’t a postal pick up on the weekends. The Royal Mail say First class post delivery times as being …

• Does Pet drugs Has a Return Service?

  Yes, you can return orders. There are however certain legal restrictions on the return of prescription products.