Can I Ship My Order to Someone Else?

Yes, orders can be shipped to a different address than the billing address. After you enter your billing address during checkout, you’ll have the option to enter a new shipping address.

Related FAQ

  • How Long Will My Orders Take to Arrive?

    For an estimate of shipping times, please reference the times below: 3-Day: 3-4 business days    2-Day: 2-3 business days Overnight: 1-2 business days In-Store Pick-Up: 5-7 business days Delivery time includes processing and delivery. Overnight and 2-Day deliv…

  • Can I Cancel My Online Order?

    The North Face immediately start to process your order as soon as it’s placed. There isn’t a delay that allows The North Face time to cancel or change orders once they’re submitted.    Please note you can return your order within the 60 day delay mentioned in our retu…

  • Does The North Face Accept Paypal?

    Yes! To use PayPal, select the logo at checkout and follow the instructions to login via PayPal.

  • Can I Ship to International / APO / FPO Addresses?

    Currently, orders can only be shipped to U.S. addresses, including P.O. Boxes, within the 50 states. Thenorthface.com does not ship to APO’s, FPO’s, or US Territory addresses.

  • The Address I Typed is Correct, But It's Not Being Accepted. What Should I Do?

    Does the address you typed match the address on file with the credit card company? If it does, and you still encounter a problem, please call Customer Center at 1-888-TNF-1968.

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