Can I Track the Order?

Related FAQ

• Can I Specify a Different Shipping Address?

  Yes. In the checkout process (step 2 – Delivery), you can add and select a different address from the billing address.

• Where Does Mr Gugu Ship From?

  Mr Gugu manufacture in and ship from Poland, European Union. 

• How Much is the Shipping Fee Of Mr Gugu?

  Mr Gugu offers you two options: The really fast shipping via Fedex/DHL for 10€ or A bit slower National Postal Service shipping for 5€. The delivery cost is added to your bill after you log in to the payment platform of your choice. Mr Gugu accepts PayPal and all major cred…

• The Item I Got is Not Quite What I Have Expected, How Do I Return It?

  First of all contact customer support through email, all returned Items must be brand new and have all original tags attached. In order to get a refund you need to send Mr Gugu your bank data necessary to make a wire transfer including your Bank account number. You can swap th…

• How Do I Place an Order In the MR.GUGU Online Store?

  When you have selected a garment you wish to purchase, click "Add to Cart". To complete the purchase, click on the shopping cart on the top right hand corner of the screen. This will take you through to the checkout process, where you will enter your shipping and billing addres…