One reason could be that the code wasn't entered correctly. Double check to make sure it was entered right.
Another reason could be your order didn't meet the criteria or it expired. If it's an email code, check the promotion information at the bottom of the email. I…
Once your return has been received, allow 2-3 weeks for your refund to be processed if you paid with a credit or debit card. If you paid by check or money order, allow 3-4 weeks for your refund check to arrive. Please Note: this timing can vary based on the season.
Birthday Express does not charge sales tax for most of our domestic orders. However, it is your responsibility to report the purchase and pay any applicable sales tax the next time you file your taxes for the year. If your order is shipping to a location in the state of Califor…
A link to a sizing chart is available on almost every costume product detail page. If in doubt, it’s usually best to order the larger size. Please note that bodysuit costumes such as many superhero costumes are meant to be tight fitting.
The words “In Stock” will appear next to the item on the product detail page and you will be able to add the item to your cart, the item has inventory and is ready to be shipped!