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Related FAQ

• Is Sales Tax Applied to Orders?

  Sales tax is applied to your Bluefly order in accordance with individual state and local regulations if your shipping address is in one of the following states: CA, MA, NC and NY. For orders shipped to other states, your state and/or municipal government may require you to decl…

• What Forms Of Payment Do You Accept?

  Bluefly accepts American Express, MasterCard, Visa, and Discover Card. Bluefly also offers PayPal, Amazon Payment, Visa Checkout and Affirm. Bluefly does not accept cash, checks or cash-on-delivery (C.O.D.). Please note that all orders are charged in United States Dollars (USD)…

• Why is There a Pending Charge On My Account?

  The pending charge you are seeing on your account is an authorization hold. This hold will drop off your account within 3-5 business days. Bluefly'll only charge when the product ships to you.

• I Only Received Part Of My Order - is It Coming In Multiple Shipments?

  Depending on where your item is shipping from, it is possible that your order may arrive in multiple shipments. Your shipment confirmation will indicate when an item ships with its tracking information.

• How Can I Retrieve Or Reset My Password?

  To retrieve or reset your password, click SIGN IN / REGISTER at the top right of any page and click Forgot Your Password?. Enter your registered Bluefly account's email address and click SEND EMAIL.Please note that this may take a few minutes to reach your email inbox. Bluefly …