How Can I Know My Order Confirmation?

After you place an order on, New York & Company will send you two emails:

  1. The first email confirms that your order has been received.
  2. The second email confirms your order has shipped.

You may check the current status of the order by clicking on the order number that appears in these emails. You can also check the status of your orders by clicking on Order Status at the bottom of our site. Please allow up to 24 hours for shipping information to be updated.

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