How Can I Review Order Details?

Registered users can log into their account and view the order history and details of any online order.

Related FAQ

  • Is Expedited Shipping Available On All Products?

    Expedited shipping is only available on those products that can be air shipped in accordance with shipping service provider requirements. Products exceeding weight or girth limits and products falling under the hazardous materials (hazmat) guidelines for dangerous materials can…

  • What Happens When I Order a Heavy Or Bulky Item?

    Certain products can only be delivered by truck. Online these products will be identified on the product page as “Shipping restrictions apply - Truck Only”. Your order will be processed, but placed on “HOLD” and a Customer Care representative will call you with an estimate of f…

  • Can I Ship My Order to Alaska Or Hawaii?

    Yes. A $29.95 fee will apply in addition to the shipping charges. Please note that shipping times to Alaska and Hawaii will take longer than what's noted in the chart above. Shipping charges to Alaska and Hawaii are a result of increased cost from the shipping service provider.…

  • Will I Be Reimbursed for My Return Shipping Costs?

    1800PetSupplies.com does not reimburse return shipping for products returned for reasons that are not the fault of 1800PetSupplies.com.

  • Can I Change Or Cancel My Order on PetSupplies?

    You may change or cancel your order if it hasn't been processed. Simply call Customer Service at 1.888.809.0748. Please note: most orders are processed to PetSupplies' warehouse within 30 minutes of being placed. Once the order has been processed to the warehouse PetSupplies ca…

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