How Can I Track My Lole Order?

Related FAQ

• How to Apply Discount Codes and Promotional Codes?

  Please note that all discount codes and promotional codes do not apply on sales items, nor can they be combined with any other special offer.If you received a discount code and/or a promotional code and are experiencing any problems applying the code to your order, please conta…

• Can I Cancel Or Modify My Order?

  Once an order is placed, it’s not possible to modify or cancel it.However, the free return policy allows you to send back any items you don’t wish to keep for a full refund, as long as they have not been worn and the tags are still attached.

• What Shipping Options Does Lole Offer?

  All orders are prepared and shipped only during business days. Holidays may affect the delivery schedule. In most cases, orders placed before noon ET are prepared and shipped the same business day.Standard orders arrive 2-10 business days from the shipped dateExpress orders arr…

• How Can I Exchange an Item ?

  Unfortunately Lole is not able to offer an exchange for items purchased online. You may return an online order within fourteen (14) days from the date that you received your package via UPS as long as you have not worn it or altered it and the hang tags are still attached. All …

• What is the Lolë Return Policy ?

  If you are not completely satisfied with your Lolë purchase, you are welcome to return it within 14 days of the date of reception via UPS as long as you have not worn it or altered it and the hang tags are still attached.Please note that this policy also applies to sale and cle…