How Can I Track My Milanoo Order?

Related FAQ

• What Customs, Duties and Taxes Will I Pay?

  Milanoo does not add any hidden charges to your order. The price you see in the checkout is the price you will pay. However, there are certain things that Milanoo has no control over such as the possibility of paying taxes when the goods enter your country. Please note tha…

• Can I Change My Shipping Information After I Have Placed the Order?

  Yes, you can change your shipping information at any point up until your order is shipped. Just inform of Milanoo of the new address and Milanoo will change it immediately. Please contact Milanoo here: http://www.milanoo.com/help/Customer-Service-module-index.html#contactUs.

• What Else is In the Shopping Cart?

  The shopping cart has many useful features such as, “Edit” your saved item without removing it manually, “Clone” the existing item if you'd like to have another one with a different size or color. Immediately pay for the order without logging in to Milanoo. Milanoo also recomme…

• Which Items are Not Available for Return?

  Products that are custom-made, lingerie, swimwear and used and damaged are not available to return.

• How Do I Check the Shipping Time and Fee?

  The shipping time and fee is determined by the country Milanoo is shipping to. You can check this information by clicking on ‘Est. Shipping Time and Cost’ when you have placed the items in your basket.