How Do I Deal With the Empty Cartridges?

If a laser toner or ink cartridge is returned for refund and contains less than 30% toner/ink remaining in the cartridge, it is considered empty and will not be covered under our warranty and there will be no refund issued.

This can be determined by reading the chip/circuitry on the cartridge which gives 1ink information on the number of pages printer as well as the density of the printed pages (text, photo, etc…)

Related FAQ

  • What is the Opened Cartridges?

    If you are not 100% satisfied with your ink cartridges, you may return the product for exchange or refund within 1-Year of your purchase.Please note that shipping charges are not refundable.

  • Does 1ink Accept Purchase Orders?

    1ink is currently accepting Purchase Orders for schools and government agencies only.

  • Can I Use a Personal Check Or a Money Order to Place My Order?

    Yes, you may use a personal check or a Money Order to order your products.Please allow up to 10 business day for orders placed using a personal check to be processed. Orders placed using a Money Order will be processed on the same day the Money Order is received.

  • How Much Shipping Charges to the Non-contiguous U.S.?

    Items shipped to the Non-Contiguous US will incur a flat shipping fee of $19.95. These states include Alaska, Hawaii, U.S. Virgin Islands, Guam, Puerto Rico, American Samoa, APO and FPO.

  • What Type Of Payments Does 1ink Accept?

    1ink accepts all major credit cards, including Visa, MasterCard, American Express, Discover and Debit Cards with MasterCard or Visa logo.You may also use your PayPal account to place your order.

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