How Do I Know the Restaurant/store/cleaner Received My Order?

After you place an order, you’ll receive an email from confirming that received your order. If you opt into text message notifications, you’ll receive a text as soon as the merchant confirms your order.

Note: Orders placed for future delivery or pickup are sent to the merchant around one hour before the scheduled delivery/pickup time. If, at the time of confirmation, the merchant informs that they have a problem fulfilling your order (e.g., an item is unavailable), will notify you immediately. In the case of future orders, it’s best to provide an accurate phone number and keep your phone handy in case or the merchant need to reach you.

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