How Do I Place an Order Using PayPal?

PayPal is a safe and fast way to pay online and is one of the world's largest internet payment companies. Firstly, you will need to create a PayPal account, which you can do on the PayPal website.

PayPal eliminates the need for you to re enter your card details everytime you purchase from us.

You can then select PayPal as a payment method at the end of the checkout process and enter your PayPal account details. While the payment is processing, please do not refresh or exit the page as this could cause issues with the transaction.

Related FAQ

  • How Can I Change My Account Information?

    You can change your account information by clicking on SIGN IN / REGISTER at the top right of the homepage and entering your login information. You can update your:Email addressAccount namePasswordBilling / shipping informationAll changes will be saved and applied to your futur…

  • How Can I Close My Dr Martens Account?

    You will need to contact the customer service team with the following details:Your full nameYour full Billing AddressYour registered email addressOnce we have these details, we can delete your account.If you would like to reinstate your account you will need to create a new one…

  • I Don’t Remember My Password. What Do I Do?

    You can use the Forgotten Password form on our SIGN IN / REGISTER page. Enter your email address and click “send email”; Dr. Martens will send you an email with a link so that you can reset your password. This link will expire after 30 minutes.If you are still unable to access …

  • Why Didn’t My Card Go Through?

    There are a few reasons why your card may not have gone through. A vast majority of the time, a card is declined because the billing address entered for the card does not match what the issuing bank has on file for the billing address, most commonly called the “Master address” …

  • How Do I Add an Address?

    LOGIN to your account and go to ADDRESS BOOK. You can add a new delivery or billing address at the bottom of the page.To avoid any payment issues, please make sure that your billing address is updated with any changes.

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