How Do I Purchase My First Tervis™ Sippy Cup Replacement Parts?

For questions about My First Tervis™ sippy cup o-rings and valves or to order replacement o-rings and valves, please contact Customer Service at (866) 886-2537 or customercare@tervis.com.

Related FAQ

  • How Do I Purchase Water Bottle Replacement Parts?

    For questions about water bottle gasket or for a replacement gasket, please contact Customer Service at (866) 886-2537 or customercare@tervis.com.

  • What If My Guarantee Replacement Form Won't Print?

    If you've completed the information and selected "submit & print" but the form won't print for any reason, please wait 24 hours for an email confirmation with a return number. This email can be printed and included in your package.

  • How Many Shipping Options Does Tervis Has?

    On the Shipping Information page, you are presented with three shipping options (Ground, 2nd Day Air and Next Day Air) and corresponding costs. Select the method that best fits your delivery needs.

  • Which Accessories Can Be Replaced?

    Stainless steel, water bottle, My First Tervis™ sippy cup, and ice bucket lids as well as ice bucket handles may be replaced. All other accessories are not guaranteed for life.

  • Which Drinkware Products Can Be Replaced?

    Tumblers (including stainless steel), water bottles, mugs, My First Tervis™ sippy cups, wine glasses, goblets, collectibles and ice buckets may be replaced.

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