How Does the Living DNA Works?

Related FAQ

• Can I Send the Test As a Gift?

  Living DNA makes a great gift for almost everyone and around 30% of their tests are given as gifts.They can send the testing kit to you, or they can send it direct to your intended recipient. If you want the kit sent direct to the recipient this can be done at the point of orde…

• Is It Possible to Provide Me With an Example Of the Results?

  At this moment, unfortunately, due to the personal nature of the results, they do not have examples available to view or send by post. It is something that they are working towards with their team, and they hope examples can be made available on the website in due course.

• How Do I Access the Results?

  Your results are displayed within your own secure area of the Living DNA customer platform, accessed via your personal username and password. The interface has been designed to be as simple as possible to navigate and includes helpful image captions and explanatory text. W…

• Where Can I Purchase the Test?

  The easiest and fastest way to purchase their service is online through our website.It is available to order in local currency in a number of regions of the world. Please note that all results and information are in English only.

• Can I Have a Status Update On My Testing?

  Absolutely! Please get in touch with their dedicated support team at help@livingdna.com for the most up-to-date status of your testing.     Please include your LD0 kit ID in all correspondence, to help their team address your query efficiently.