How Long Will It Take for My Box to Be Processed?

Unfortunately, Swap.com's processing queue for inbound boxes is experiencing a heavy backlog. As a result, processing times for inbound boxes are taking an average of 60 days. Their average processing time is typically 30 to 60 days. Swap.com appreciates your patience as we work quickly to reduce this backlog.   

Related FAQ

  • How Does Swap.com Calculate Reject Percentages?

    Rejects are very easy to calculate. Swap.com takes the number of rejected items (those that don’t meet theirr acceptance criteria) and divide that by the total number of items in your box. For example, if your box has 20 rejected items out of a total count of 100, the reject…

  • How to Shipp Items From Swap.com

    You can ship your stored items to yourself from Swap.com at any time. By combining multiple items in a single shipment, you can save considerably on shipping costs. To ship out items, go to My account -> My items -> Ship items to me.   If your items were not accepte…

  • Do Sellers Receive Notice Of Rejections and Fees?

    Yes. Sellers will be sent notifications of any excessive rejections and subsequent fees. 

  • What's the Packing Instructions Of Swap.com

    Here are some general instructions for packing your own box or a box provided by Swap.com. Make sure the box is in excellent condition Maximize space, fill empty spaces Remove batteries out of toys and electronics Do NOT wrap boxes in brown paper or tie with string Do NOT…

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