How Will I Know If I Have Been Refunded?

Related FAQ

• Does TFNC Offer Any Leniency for International Customers Who Cannot Get Their Items Back Within 14 Days?

  Of course, TFNC understand it can be difficult for their international customers to get their returns back within the 14 day window. Therefore TFNC always look into the tracking information to see when you would have received the item, and allocate a reasonable amount of time i…

• Can I Apply a Discount Code After an Order Has Been Placed?

  Unfortunately, once you've placed your order it is not possible to apply a discount.

• Will I Receive Tracking Information for My Order?

  Customers in the UK & Ireland will receive tracking information through either text or email, providing they order using a valid mobile number/email address.

• I’ve Gone Over the 14 Day Refund Window & What Can I Do?

  If this is the case please email and inform customer care. Once TFNC receive your return they will create an online credit code for the same amount as the item you’ve returned. This code is essentially store credit & can be used to purchase another item or put towards diff…

• I’ve Missed My Delivery What Happens Now?

  If you have missed your delivery from us our courier service attempt to deliver a few more times before sending the parcel back to us. To prevent this from occurring it’s advisable to use your work address as your delivery address, if you know you will be unable to sign for it…